Knowledge Base

LINGA is a psycholinguistics company that provides authorship identity verification as a service via our proprietary Linguistic Fingerprint™ technology. Through the LINGA web application, guests complete writing prompts in order to build their Linguistic Fingerprint™. Once built, guests can discover their true selves as expressed in the form-factor of writing. Guests can also scan written documents in order to generate a unique Authorship Verification Certificate, which is certified by LINGA and available as a downloadable PDF file. This certificate indicates whether or not the scanned document matches the guest's Linguistic Fingerprint™, and is backed by our $1,000,000 Authorship Integrity Defense Guarantee℠ (Terms apply.). Individual guests can use LINGA to verify and defend authorship integrity for important written works like books, articles, papers, speeches, and more.

We regularly update the Linga web app with new features, changes, and bug fixes in order to make your experience even better. To see the latest Linga web app updates, please check our version release notes. You can also contact us in order to share feedback. We look forward to delighting you with each and every release.

Please read the LINGA Co. web app Terms of Service before using this website. Last updated on June 16, 2025.

Definitions

“Website” or "App" means https://linga.id, https://app.linga.id, or any other web property owned and operated by us. “Guest,” “You,” “Your,” or “Yours” means and refers to You and/or any other person or entity who uses the Website or on Your behalf. “Company,” “We,” “Us,” “Our,” or "Ours" means and refers to Linguistic Innovations Natural Grammar Applications Co., a corporation duly organized under law in the State of Delaware, United States of America. These definitions also apply to LINGA Co. which is Our trade name and the name We sometimes use to do business as, or d/b/a. “Service,” "Scan," "Product," or “Order” means any transaction that You make with and/or submit through the Website or otherwise to the Company.

Your Use

Your use of this Website constitutes Your agreement to the terms, conditions, and restrictions set forth herein, and each and all of them (the “Terms of Service”). If you do not agree with any of these Terms of Service, do not use Our Website or the Services provided herein and/or by the Company. In placing an Order on our Website and/or otherwise with the Company, You are acknowledging that You have read and fully understand these Terms of Service. By using the Service, You are agreeing to be legally bound by these Terms of Service, which form the entire agreement between You and the Company; and by using Our Website or any of Our Services, You are warranting to the Company that You are at least eighteen (18) years of age, and are legally capable of entering into a legal contract.

Our Services

By using our Services, You understand that all Products and all intellectual property rights inherent therein, derived therefrom and appurtenant thereto are and at all times remain owned by the Company. Payments for all Products and Services are non-refundable and come with no warranties, expressed or implied, except as otherwise set forth below or on this Website. 

Hold Harmless

By using Our Website and/or Services, You agree that neither the Company nor any of its affiliates and/or partners, employees, contractors, officers, or shareholders shall be liable for any inappropriate, illegal, or otherwise wrongful use of the Products and/or other materials received from Our Website. You hold the Company, its affiliates and/or partners, employees, contractors, officers, or shareholders, and any other person or entity involved with Your product harmless from any and all claims, suits, or demands, including attorney's fees, made by any party, including You, due to or arising out of Your utilizing Our Product and/or Services, Your violation or breach of these Terms and Conditions, Your violation of any rights of a third party, or any other act or omission by You.

Privacy & Security

Your privacy and security are considered strictly confidential, and Your personal information is kept secure as set forth in Our Privacy Policy. Please see Our Privacy Policy on Our Website for further details. Our Privacy Policy is incorporated into these Terms and Conditions, and made a part hereof.

Links Disclaimer

Although this Website may be linked to other Websites, We do not endorse, approve, certify or sponsor the linked sites unless specifically stated. The Company is not the owner of, does not control, and is not responsible for any content of any website linked to this Website. Your linking to other websites is at Your own risk.

Warranty Disclaimer

THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES WITH REGARD TO THE WEBSITE OR ANY MATERIALS THEREIN, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OR ANY IMPLIED WARRANTY ARISING OUT OF COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. IN ADDITION, THE COMPANY MAKES NO WARRANTY OR REPRESENTATION REGARDING THE OPERATION OF OUR SERVICE TO YOU OR OUR WEBSITE, INCLUDING THAT THE WEBSITE AND/OR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. THE COMPANY WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS ON THE WEBSITE. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY OPINION, ADVICE, INFORMATION, OR OTHER CONTENT PROVIDED IN CONNECTION WITH OUR SERVICE TO YOU OR THE PRODUCT OR AS OTHERWISE AVAILABLE THROUGH THE WEBSITE. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SUCH OPINION, ADVICE, INFORMATION OR OTHER CONTENT.

Limitation of Liability, Release, Hold Harmless

You agree to release and hold the Company and its employees, contractors, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, any third-party providers or sources of information or data, and legal advisers (the "Company's Affiliates") harmless from any and all losses, damages, rights, claims, and actions of any kind whatsoever arising from or related to the Services, including but not limited to: (i) telephone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures, faults, defects or difficulties of any kind; (ii) failed, incomplete, garbled or delayed transmissions via computer, telephone, mobile phone or otherwise transmitted; (iii) any condition caused by events beyond the control of the Company that may result in the Product being delayed, disrupted, incomplete, or corrupted; (iv) any injuries, losses or damages of any kind whatsoever arising in connection with or as a result of utilizing Our services; or (v) any printing or typographical errors in any materials associated with our services. In addition, You agree to defend, indemnify, and hold the Company and Company's Affiliates harmless from any claim, suit or demand, including attorney's fees, made by You or a third party due to or arising out of Your utilizing Our services, Your violation or breach of these Terms and Conditions, Your violation of any rights of a third party, or any other act or omission by You.

Mandatory Arbitration

(1) Any controversy, dispute or claim arising out of or relating to Your use of Services provided by the Company shall be determined by mandatory binding arbitration between the Company and You, with three arbitrators, to be administered by the American Arbitration Association in accordance with the rules of the American Arbitration Association.  The said arbitration shall be conducted in English and shall be confidential in order to provide protection for Your privacy and for the Company’s confidential information, and for the rights, property, and matters set forth in these Terms and Conditions. Accordingly, except as may be required by law, neither You nor the Company or any other party to the arbitration, nor Your or Our or their representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. You and the Company specifically agree that the proper place for any such arbitration is Wilmington, Delaware.  You and the Company hereby agree that any party herein shall have the right to seek any emergency and/or interim relief, including injunctive relief, under American Arbitration Association rules. In any arbitration under these Terms and Conditions, You agree to accept service of process by mail at the address You use in Your payment records (or at any different address of which You have notified the Company in writing). In any action in which service of process is made pursuant to this paragraph, You and the Company each waive any challenge to the personal jurisdiction of the American Arbitration Association in Wilmington, Delaware.  Any judgment on any award rendered by the arbitrators may be entered in any court or tribunal having jurisdiction thereof. 

(2) There shall be no right or authority under these Terms and Conditions for any dispute, controversy, or claims to be arbitrated on a class action basis, and You and the Company hereby specifically give up and waive any right to bring any claim under these Terms and Conditions as a member of a class on a class or group action basis in any tribunal. It is Your and the Company’s intention under these Terms and Conditions that any and all actions on disputes, controversies and/or claims hereunder are to be only between You and the Company in our personal capacities and not as members of any class, group or representative proceeding. 

Delaware Governing Law

You understand, acknowledge and agree that, irrespective of the place at which any Services provided to You by the Company under these Terms and Conditions are actually performed, all rights and obligations hereunder, including, without limitation, matters of construction, validity, application and performance under these Terms and Conditions shall be, and these Terms and Conditions are made under, governed and controlled by and construed in accordance with, the internal law of the State of Delaware, without regard to any principles of conflict of laws.

Severability

To the extent any provision of these Terms and Conditions or part thereof shall be found invalid or unenforceable, it shall be considered deleted herefrom and the remainder of such provision or provisions of these Terms and Conditions shall be unaffected and shall continue in full force and effect as though such provision or provisions or part thereof were not contained herein. In furtherance and not in limitation of the foregoing, You and the Company agree that the appropriate tribunal shall have the power to reform any of the provisions herein as aforesaid.

Consent to Personal Jurisdiction in Delaware

You agree that arbitration and all other legal actions, if any, to the extent permitted hereunder regarding these Terms and Conditions and/or Your Products shall be filed and heard in, Wilmington, New Castle County, in the State of Delaware and the You hereby consent to such personal jurisdiction and venue in Wilmington, New Castle County, in the State of Delaware, waiving any and all objections thereto.  

Acknowledgement of Your Acceptance of Terms and Conditions

By using the Website or any of Our services, or by making a payment to the Company ,You acknowledge that You have read these Terms and Conditions, and You agree to be and are bound by them. 

Please read the LINGA web app Privacy Policy before using this website. Last updated on June 23, 2025.

What information do we collect?

Linguistic Innovations Natural Grammar Applications Co., doing business as LINGA Co. (the "Company"), collects information from you when you visit our website, fill out a form on our website, communicate with us in any form-factor, or use our services. We also collect analytics data from you, including your IP address, location, internet source, browser, device used, operating system, and other analytics. When registering on our website or communicating with us, you may be asked to enter your name, email address, mailing address, and/or other personal information. If you are purchasing services from us, you will be asked to enter your payment information, such as your credit card number, billing information, and other security questions.

How do we use your information?

Any of the information we collect from you may be used in any or all of the following ways: 

To provide access to the services you may have registered for and/or ordered on our website;
To better understand the ways in which our website and services are being used in order for us to improve them;
To help diagnose problems on our website; 
Customizing our website and applications and the services we provide to meet your likely needs;
To continually improve our website based on the information and feedback we receive from you;
To improve the customer service and support experience we provide through our website and customer service department in order to help us to more effectively respond to your customer service requests and support needs;
To administer any types of contests, promotions, surveys or other site features;
To verify that your payment method is authentic and belongs to you;
To send periodic emails to provide you with information, marketing communications, and offers related to the Company. These may include communications such as:
A welcome email that confirms your username and password;
Communications replying to your inquiries;
Communications providing the services you request;
Communications regarding management of your account;
Service-related communications and/or announcements (such as email or telephone contact regarding your account);

How do we protect your information?

We use fair and reasonable electronic, physical, legal, and administrative protection, and secure servers in connection with all transactions and regarding all of your private data that are collected by us. All sensitive information supplied to us is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database to be accessible only by those authorized persons and/or entities with special access rights to such systems, which persons and/or entities are required to keep such sensitive information confidential. After you conduct a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. However, for administrative purposes, your name and address are stored in our system and subject to the same privacy protection referred to above. Notwithstanding these efforts to protect your private data, no protection or security system can be 100% effective, and the Company cannot guarantee the security of your private information aside from the stringent efforts mentioned herein. Consequently, the Company disclaims any and all liability for the interception, loss or theft of, or other unauthorized access or harm to your data. By your use of our website, and/or any of our applications, facilities, or services, you specifically acknowledge and agree that you understand the foregoing and our Privacy Policy as stated herein, and you fully assume the associated risks and hold the Company harmless in connection therewith. 

Do we use cookies and other similar technologies?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enable the sites or service providers’ systems to recognize your browser and capture and remember certain information. We use cookies to help us provide service to you and conduct our business in various ways, including:

Identify and authenticate you on our website, so that we can provide the services you order;
Keep track of information we receive from you in order to provide the services you order from the company;
Keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future; 
Keep track of your preferences or where you left off in your use of our website or website tools;
Understand your potential or likely interests, and perform market research, so we can provide better service on our website;
Using Web beacons or “tags” to measure how you use our website and web pages, such as which links you click. We use this to improve our website and our online services, and customize our services to match our website users’ preferences and likely interests;
We may contract with third-party service providers to assist us in better understanding our site visitors. In some cases, these third-party service providers have access to some of your private data in order to provide services. These service providers are not permitted to use the information collected on our behalf for their own purposes, except to help us conduct and improve our business; 
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for promotional, legal, or other uses or purposes. 

Telephony and SMS notices

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging terms and conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Linguistic Innovations Natural Grammar Applications Co. d/b/a LINGA Co., from +1 (302) 298-1968‬ regarding account notifications, customer care, delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at +1 (302) 298-1968‬ or email concierge@linga.id. Mobile opt-in information is never shared with third parties.

SMS messaging consent; opt-in process

All guests opt-in verbally as follows: "LINGA Co. Staff: What is your phone number? Guest: Gives number. LINGA Co. Staff: Would you like to opt-in to text messaging? If so, you consent to receive messages from Linguistic Innovations Natural Grammar Applications Co. d/b/a LINGA Co., 302-298-1968 regarding Account Notifications, Customer Care, Delivery Notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Privacy policy is available by request. Guest: Yes."

Do we display any private information anywhere on our website?

We do not post any of your private information on the public part of our website. Certain private information disclosed by you is posted on internal websites and is only visible to our select staff members.  We urge care in posting information on our website regarding information you do not intend to be shared with anyone and the Company disclaims any and all liability for the interception, loss or theft of, or other unauthorized access or harm to data you submit to or post on our website. By submitting data to or posting information on our website, including in connection with any products you purchase, you specifically acknowledge and agree that you understand the foregoing, and you fully assume the associated risks and hold the Company harmless from any and all damages or injury for the interception, loss or theft of, or other unauthorized access or harm to the data you submit or post.

Children's Online Privacy Protection Act compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Online privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Disputes regarding this privacy policy/Delaware law

This Privacy Policy is incorporated into, made part of, and governed by the Terms and Conditions on our website, and any and all disputes regarding use of your personal information under our Privacy Policy are governed by the dispute resolution provisions of the Terms and Conditions on our website, including provisions for arbitration of any such disputes, and by the provisions of the Terms and Conditions which state that your use of our website is governed by the laws of the State of Delaware, and that any disputes regarding said use of our website and use of your personal information shall be determined in the applicable forum in the State of Delaware under the relevant provisions of the Terms and Conditions, and that you consent to personal jurisdiction in Wilmington, Delaware, the venue of any such proceeding.

Your consent

This Privacy Policy is incorporated into and made part of the Terms of Service on our website, and applies to your use of our online services. By using our website, you accept the terms of this Privacy Policy.

Changes to our privacy policy

If we decide to change our Privacy Policy, we will update the Privacy Policy modification date.

How to contact us

If there are any questions regarding this privacy policy you may contact the designated agent at the following address:

ATTN REG AGENT
Linguistic Innovations Natural Grammar Applications Co., d/b/a LINGA Co.
2810 N Church St., PMB 790324,
Wilmington, Delaware 19802-4447 USA

For European Union residents; GDPR

The Company complies with the European Union’s General Data Protection Regulation (GDPR) policy. If you are visiting our website from a European Union nation, the following additional terms apply to you. The Company is the Data Controller and responsible for the collection of personal information. To contact the Data Controller, use the address provided in this Privacy Policy.

You can contact us to see if we have any personal information about you. You have the right to have your data removed from our servers. To do so, please make a formal request using the contact information provided and provide any information we may have so we can identify you. If we have any data, then we will remove them.

We use your personal data to provide our services. We also use your data to improve our services and make better business decisions to serve you better. For example, we use cookies to save the page you left off on, or we may use your session history to send you reminder emails to complete certain actions. We may share some anonymous data with some third-parties to help us provide our services, but otherwise do not transfer it internationally. These third-parties only have access to some data you provide so we can render our services.